Head Office Team

The Institute is supported by a team who are based at our head office in Halesowen. They are here to help you – whether you are a member of the public looking for help finding a Will, or are a professional interested in joining the Institute or are already a member.

Jackie Morton
Compliance Manager & ADR Official
"Having worked for the IPW nearly 10 years, I am now the Compliance Manager. I'm dedicated to my job and going to work is never a chore. I'm fun-loving, outgoing and enjoy socialising, but also have a very serious and strict side too. 
"For compliance and CPD issues, please email me at compliance@ipw.org.uk"
Deb Wright
Membership Manager
"I have worked as Membership Manager for the Institute for over 6 years. I love my job and the people I work with. I'm passionate about what I do - guiding and advising people is my forte. To work for a professional organisation is a pleasure not a chore.
"For all enquiries and questions relating to becoming a member of the Institute and the process of becoming a member, please email me at membership@ipw.org.uk"
Vicky McAndrew
Accounts Manager
"I have worked at the IPW for 6 years. I am the Accounts Manager for the IPW and the Will Writing Academy - keeping all the finances in check. No two days are the same. My job is fulfilling, rewarding and versatile and I work with a lovely inspiring bunch.
"For all enquiries relating to accounts, please email me at accounts@ipw.org.uk
Kirsty Willoughby
Training and Membership Administrator
"I first joined the IPW as an apprentice, studying Business Administration. I worked three days a week while attending my local college where I studied Level 3 in Administration and Level 2 in Functional Skills in IT.

"I am now a full-time Administrative Assistant and have a variety of responsibilities. I mainly deal with incoming and outgoing post, as well as fielding calls to the appropriate person. I make and send information packs to prospective members, as well as collating files for existing student members.
"Every day is a learning curve, as I find myself learning how to do new tasks within the office. My role within the IPW has grown and developed since I started work here and I continue to learn and enjoy my job.
"For general enquiries please email me at enquiries@ipw.org.uk